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Refunds policy
We accept orders from all parts of the world. Orders are confirmed with receipt of payment. Due to any reason if a customer wants to cancel his/her order, they can do so within 7 working days of sending their payment, quoting their order number and transaction number. In such a case we refund the order amount minus US$280.00 from the order amount towards administrative charges and cost of acquisition. All refunds are made within 7 working days.
Please note that refunds are not possible once the bike leaves Indian shores i.e. when you get your Bill of Lading number/ Ten days after order, whichever is earlier.Warrantee
There is 2 months warrantee on all bikes irrespective of
their year of make. In case of vintage /
restored
bikes we send additional spares along with every bike duly sealed in
the crates. We also deliver all spares and parts, as and when required, by the
customers after the expiry of the warrantee at competitive prices.
Payments
Payments are accepted by any of the following methods convenient to you :
- Wire transfer - for all customers
- All major
credit cards - Ours is triple encrypted secure server for super safe ordering
online
- E-checks (US/Canada bank account holders only) -
- PAYPAL
accepted.
To make your payments please ask for details and we will
send you the details according to your order.
Customer Service
You can write to us anytime or send a fax or
message 24 hours a day. Our customer service representatives will work for you
round the clock. For your shipping enquiries and status of the orders you can contact
any of our offices nearest to you.
Shipping & Delivery
Most of the bikes are shipped directly from India normally in 7-10 days after confirmation of your order with payments. In case of fully customized orders and Military models, it might take longer. Once the shipment is done you get the original shipping documents as full and final proof of shipment as well as delivery.
Delivery point is confirmed in advance to you before confirming your order. A change in delivery point at a later stage is not possible. Force Majore applicable. Please note as of US customs and border protection new set of regulations, buyers have to present a copy of passport for clearence or they can file ISF by themselves directly thru any CBP authorized agents. We provide all other input information.Time required for delivery varies from 15-45
days or more, depending on your location and type of order.
DISCLAIMER : You are buying these buying these
motorcycles with full knowledge that these are used classics. After placing
your order you become absolute owners of the bike and ride at your own
risk. Company is not responsible for any damages arising directly or indirectly
whatsoever thru use of these bikes by owners.
NOVA CLASSICS 
Email:novabikes@yahoo.com
US / CANADA Call Toll Free : 1-800-257-3919