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Refunds policy
We accepts orders from all parts of the world. Orders are confirmed with receipt of payment. Due to any reason a customer wants to cancel his/her order, they can do so within 7 working days of sending their payment, quoting their order number and transaction number. In such a case we refund the order amount minus US$280.00 from the order amount towards administrative charges and cost of acquisition. All refunds are made within 7 working days.
Warrantee
There is 2 months warrantee on all bikes
irrespective of their year of make. In
case of vintage / restored
bikes we send additional spares along with every bike duly sealed
in the crates. We also deliver all spares and parts as and
when required by the customers after the expiry of the warrantee
at competitive prices.
Payments
Payments are accepted by any of the following methods convenient to you :
- Wire transfer - for all customers
- All major credit cards - only for established customers
- E-checks (US bank account holders only) - only for
established customers
- PAYPAL accepted.
To make your payments please ask for details and we will send you
the details according to your order.
Customer Service
You can write to us
anytime or send a fax or message 24 hours a day. Our customer
service representatives will work for you round the clock. For
your shipping enquiries and status of the orders you can
contact any of our offices
nearest to you.
Shipping & Delivery
All bikes will be shipped normally in 7-10 days after confirmation of your order with payments. All bikes are customized to your order requirement. Once the shipment is done you get the original shipping documents as full and final proof of shipment as well as delivery.
Delivery point is confirmed in advance to you before confirming your order. A change in delivery point at a later stage is not possible.Time required for delivery varies from
15-45 days depending on your location.
NOVA
CLASSICS

Email:novabikes@yahoo.com
US / CANADA Call Toll Free : 1-800-257-3919